2025-020 TFT Case Manager, TRHP

The Transitional Rehabilitation Housing Program Case Manager reporting to the Program Manager, works as a part of an interdisciplinary team providing psychosocial rehabilitation and person-centred support to individuals within the Transitional Rehabilitation Housing Program. The Transitional Rehabilitation Housing Program Case Manager works independently and in conjunction with partners, carrying out treatment rehabilitation and support functions to facilitate successful community living for Providence Care Forensic Mental Health clients under the jurisdiction of the Ontario Review Board (ORB), using a recovery-oriented model of care for clients within the Transitional Rehabilitation Housing Program. The Transitional Rehabilitation Housing team member aims to build the capacity and strengths of individuals and works as an integral member in building a sense of community within the residential setting. This incumbent is responsible for participating in the comprehensive assessment of clients, coordinating the individualized treatment plan and required services and needs of assigned clients and their informal supports. Additionally, the incumbent is responsible for providing rehabilitation support to these individuals, including but not limited to assistance with instrumental activities of daily living (IADL), daytime activities, and sharing in the responsibility for addressing the needs of all clients providing in home support and supervision. All services are provided in accordance with the mission and established protocols of the Agency and the principles of psychosocial rehabilitation.

Minimum Qualifications:

• University Degree in a health-related discipline.
• Three years relevant experience providing services to individuals who live with a serious mental illness, preferably in a community setting.
• Certification in First Aid and CPR an asset.
• Applied Suicide Intervention Skills Training (ASIST) an asset.
• Experience working within a case management model, preferred.
• French Language proficiency considered an asset.

Knowledge, Skills and Abilities:

• Knowledge of and ability to apply discipline specific principles and practices to individuals who live with a serious mental illness, within a client-centred approach.
• Demonstrated in-depth knowledge of mental health symptoms, issues, psychotropic medications and associated side effects.
• Knowledge of issues related to addictions an asset.
• Knowledge of and the ability to incorporate best-practices in community support for individuals living with a serious mental illness.
• Demonstrated assessment and crisis intervention skills with broad knowledge of emergency mental health and crisis stabilization.
• Demonstrated advanced clinical reasoning and decision-making skills.
• Ability to effectively utilize community resources and supports to meet the needs of individuals.
• Ability to work under pressure within a changing environment.
• Working knowledge of the Health Care Consent Act, Mental Health Act, Personal Health Information Protection Act, and other relevant legislation.
• Excellent communication and interpersonal skills in order to effectively engage community services and individuals, increasing awareness of services.
• Well-developed problem-solving, prioritization and conflict resolution skills.
• Ability to work autonomously as well as collaboratively in a multidisciplinary team environment.
• Basic proficiency in computer skills; MS Office preferred.
• Ability to work flexible hours, including weekends.
• Must possess a valid Ontario Driver’s License and have regular access to a reliable vehicle and provide proof of $2,000,000 vehicle insurance. Incumbent may be required to transport clients.
• Required to provide a satisfactory criminal reference check (CRC) with Vulnerable Sector Screening prior to hire.

2025-020 TFT Case Manager, TRHP