AMHS-KFLA, alongside provincial and regional Public Health agencies, continues to actively monitor the outbreak of Coronavirus Disease (COVID-19), and follow the latest recommendations from local and provincial health partners.
This page will be updated as needed with the latest information relating to our services. Please check back regularly for updates.
To protect the health and safety of clients, staff and community, the Agency has implemented precautions by making temporary changes to how our services are accessed. These changes support social distancing measures.
Updates as of June 2022:
While formal provincial requirements have changed, our screening and masking requirements for those attending our sites remain in place.
We also continue to require proof of COVID-19 vaccination from visitors, service providers and contractors who are attending our sites. People who are accessing services and their support persons are not required to provide proof of vaccination.
AMHS-KFLA services continue, and remain accessible, including in-person services where needed to support client needs and care.
- Main reception phone lines remain open and functional during usual business hours.
- Referrals to all of our programs continue to be accepted and are conducted over the phone.
- Walk-in Crisis Services have resumed at our 552 Princess Street, Kingston site as well as our 70 Dundas Street East site in Napanee. An appointment is still required for other on-site services. Please contact us for more information.
- Some in-person support groups are available. Other groups may be available in a virtual environment, and you can access our self-guided Understanding Addiction video group on our website, anytime 24/7. Our online calendar will be updated as drop-in in-person groups resume, and with links to online open groups. Please contact our offices if you have questions about our support groups.
- All Clients continue to have access to staff/their workers.
- Our Kingston, Napanee, Verona and Sharbot Lake offices offer in person services.
- Screening, enhanced cleaning, additional precautions as well as changes to our physical spaces and entry processes are in place to support the safety and wellness of staff and clients accessing our sites.
- 24/7 Crisis Lines, Residential programs and ACTT services continue as usual and remain in place throughout the pandemic period. Other programs may offer face to face support at our office or in the community, or virtual services may be available. How you access services is based on your needs and preferences.
- Family Resource Centre services are available remotely via email or phone, or in-person by appointment.
Please reach out to our intake team should you wish to learn more about or access this program. Callers to our 24/7 Crisis Lines who would benefit from the program will be connected as well.
At any time, if you have questions about an upcoming appointment or services, please contact your assigned worker or contact us at 613-544-1356 or by email at [email protected] for assistance.
If you are in Crisis, please contact our 24/7 Crisis Lines for support:
Kingston & Frontenac
24/7 Crisis Phone
Toll Free: 1.866.616.6005
Lennox & Addington (L&A)
24/7 Crisis Phone Line: 613.354.7388
Toll Free: 1.800.267.7877
For information, updates and resources, you can visit: