Peer Engagement Support Worker

Job Summary:

The Integrated Care Hub (ICH) Peer Engagement Support Worker as a member of an interprofessional and integrated service team.  This position provides services to individuals 18 years of age and older who use substances and/or have a serious mental illness and access services at the Integrated Care Hub.

The Peer Engagement Support Worker plays a key role in connecting clients to essential services, focusing on harm reduction, health and wellness, and support. This role involves actively engaging clients, identifying health and service needs, supporting harm reduction practices, and ensuring safe, respectful environments within AMHS settings. As a peer-based role, lived experience is an asset in building trusting relationships and promoting client-centered care. Utilizing personal experiences with mental health and addictions they apply harm reduction practices and promote a harm reduction culture in their work. All services are provided in accordance with the mission, vision, values, and established policies and protocols of the Agency.

*The casual Peer Engagement Support Worker is required to accept a minimum of one shift per month to maintain employment.

Minimum Qualifications:

• Relevant post-secondary education including a college diploma in a health care or social service discipline
• One-year relevant experience providing services to individuals who use substances, live with a serious mental illness and/or are homeless
• Lived experience with addiction and/or serious mental health illness, either personally or through a close family member preferred.
• Certification in First Aid and CPR an asset.
• Applied Suicide Intervention Skills Training (ASIST) and Non-Violent Crisis Intervention (NVCI) an asset
• Experience working within a case management model, an asset
• French Language proficiency, written and verbal, an asset

Knowledge, Skills and Abilities:

• Knowledge of and ability to apply discipline specific principles and practices to individuals who use substances and/or live with a serious mental illness, within a harm reduction and client-centered approach
• Ability to work under pressure within a fast-paced environment
• A valid Ontario Driver’s License and have regular access to a reliable vehicle and provide proof of $2,000,000 vehicle insurance. Incumbent may be required to transport clients.
• Required to provide a satisfactory criminal reference check (CRC) with Vulnerable Sector Screening prior to hire.

2025-023 ICH Peer Engagement Support Worker – External