Current open volunteer opportunities are listed on this page. Please check back for updates or contact us for information.

If you are interested in joining our volunteer Board of Directors, visit the Board of Directors page.

Join the Client & Family Advisory Council (CFAC)!

The CFAC is an important initiative at AMHS-KFLA that harnesses the expertise of lived experience by providing clients and their loved ones with a voice and opportunity to influence services at the agency. This advisory council supports the improvement of services, the development and advancement of new initiatives, and ensures that we continue a client-centred approach to care.

Click the links to see a detailed description of each role:

CFAC General Member

Members of the CFAC will meet regularly to discuss help advise on matters of policy, program implementation, and the client experience at AMHS. The council frequently discusses matters in the community and the impact on our clients and agency. This group is a solution-focused advisory initiative.

Those 16+ with lived or living experiences of mental illness or addiction or who are an impacted family member of those with mental illness or addiction are welcomed to apply for a position on the council.

Download the application form to learn more about the process and to apply today!

Frequently Asked Questions

What can I expect after I apply to the CFAC?

After sending your completed application to [email protected]. You will be contacted by our Advanced Practice Clinician who supports the council. The Advanced Practice Clinician will provide information about the council and schedule an informal interview. Selected members will be provided with training and be required to complete a Criminal record Check with Vulnerable Status as well as sign off on their adherence to several agency policies.

What type of Projects does the CFAC work on?

CFAC members work closely with AMHS-KFLA staff to assist in providing the voice of clients and caregivers to inform planning, policy development and provide unique perspectives from our community.

Examples of past projects include a Quality Improvement project to advance the agency’s discharge process and input to development of Wellness and Support Plan templates.

I want to participate, but I am worried about the Criminal Record Check – what happens if there is a past charge or other incident in my history?

Your criminal record check results will be reviewed in confidence by our agency’s Human Resource department and discussed with relevant leadership team members. A result on a criminal record check alone should not deter someone from applying to the CFAC. We respect the diverse backgrounds of our group members.

I have never done something like this before. Do I have something to contribute to CFAC?

As someone with lived/living experience or has experiences with loved one(s) you bring important qualifications to CFAC. Experience gathered from work, social or personal events is welcomed. We are seeking individuals with skill sets such as open thinking, problem solving, and those who are solution focused with varying perspectives.

Current Volunteer Opportunities